Terms of service
Effective September 1, 2026
These terms govern use of Milanus Tag and Cart by a Shopify merchant. By installing or using the app, the merchant confirms that it is authorized to configure the connected store and accepts these terms.
Merchant responsibilities
The merchant is responsible for the accuracy and legality of customer tags, custom prices, badge content, phone-gate disclosures, SMS-recovery messages, and imported CSV data. The merchant must obtain any consent required by applicable law. Carrier registration is required before enabling SMS messaging, but the Lookup-only mobile validation does not send a message.
Safe operation
Imports use stable Shopify resource IDs, a validated preview, and explicit application. The merchant should test pricing, discounts, currencies, taxes, theme presentation, and checkout in a development store before live activation. The app intentionally falls back to Shopify's regular variant price when no valid custom price exists and blocks checkout when required verification or pricing safeguards fail.
Availability and changes
Service depends on Shopify, hosting, network, and Twilio availability. Features may be changed to maintain security, platform compatibility, or legal compliance. The app must not be used to bypass Shopify platform rules, send unsolicited messages, or process unlawful content.
Suspension and termination
The merchant may stop using the service by uninstalling the app. Access may be limited for abuse, security threats, nonpayment of required third-party services, or material violation of these terms. Applicable Shopify privacy webhooks and the app's retention controls govern deletion.
Contact
Support is available through Milanus contact support or sales@milanus.com.